We ranked for transactional sending specifically, which is a narrower job than "email platform".
Deliverability, weighted heaviest: shared pool hygiene, how strictly the vendor polices its customers, bounce and complaint handling, and whether dedicated IPs with proper warmup are available when volume justifies them.
Time-to-first-send, measured. It's a one-time cost, but it correlates with how much of the product is designed for the person integrating it.
Template ergonomics, whether emails can live in your repository, be type-checked and reviewed like code.
Event data: which webhook events fire, how reliably, and how long logs are retained. Retention is the field that most often makes a support workflow impossible, and it's invisible until you need it.
Price per thousand at realistic volume, including the free tier.