Both solve the same annoying problem: running headless Chrome at scale is miserable, and running it for AI agents is worse, because agents open sessions unpredictably, leave them open, and get themselves blocked.
Browserbase is the more complete product. Sessions start fast, the observability is genuinely good — live view of what the agent sees, full session replay, network logs — and the surrounding pieces you'd otherwise build are included: proxy rotation, stealth and fingerprinting, file downloads, extension support, and integrations with the agent frameworks people actually use. Stagehand, its open-source automation library, is a good abstraction over "click the thing that looks like a submit button" and works on other backends too.
Steel is the open-source alternative. The API is smaller and more transparent, sessions are a straightforward primitive, and the whole thing can be self-hosted — which matters if your automation touches data that can't leave your infrastructure, or if you'd rather not depend on a startup for a load-bearing part of your product.
For a team shipping an agent product where browser reliability is someone else's problem, Browserbase is the pragmatic pick and the observability alone justifies it during debugging.
For a team that wants control, cost predictability at volume, or self-hosting, Steel is the better fit and the open-source licence means your worst case is running it yourself rather than rewriting.
Both are far better than maintaining your own Chrome fleet, which is a job that expands to fill whatever time you give it.